TURTLECI

Privacy Policy

PRIVACY POLICY

At TurtleCI, your privacy is our priority. Here’s a summary of how we collect, use, and protect your data.
In the Privacy Policy section below, you can learn about the information and personal data we collect.
The Cookies section explains how our website uses cookies and similar technologies to enhance your experience.


In the Terms and Conditions section, you will find the rules governing the services available on our website and platform, including the terms of access and service provision by TurtleCI.

ABOUT JOURNEYHORIZON
This website is operated by Journeyhorizon operating at the following address:
- HCMC, Vietnam: Nguyen Lam Tower, 133 Duong Ba Trac St., Ward 1, Dist. 8, HCMC
- Canberra, Australia: Level 5, 1 Moore St, Canberra City, ACT, 2601

TURTLECI COMMITMENT TO PRIVACY


Data Controller:

The data controller for TurtleCI is Journeyhorizon. For any privacy-related inquiries, please contact us at: admin@turtleci.io.


Data Collection:

We collect the following types of data:

1. Voluntary Data
We collect voluntary data provided by users when they interact with our website or services. Examples of such data include:

  • Name
  • Email address
  • Company name
  • Social media profiles
  • IP address

We do not process user data unless the user voluntarily submits it, such as via a contact form, signing up for updates, or interacting with us on social media. If data is submitted, we may process personal information such as first name, last name, email, company name, social media profile, and IP address.

2. Visit Data
We also collect and process data related to your visit to our website, which includes:

  • IP address
  • Cookies and other tracking data
  • User behavior on the website (e.g., duration of visit, pages visited)

This data is used to improve website functionality and enhance the user experience.

Purpose of Using Data

We use personal data for the following purposes:

  • To fulfill your requirements for TurtleCI products and services.
  • To contact you to establish or develop a business relationship.
  • To provide feedback on your ideas or suggestions.
  • To inform you about our company, services, and updates.
  • To contact you for marketing purposes, such as surveys, newsletters, or promotional material (with your consent).
  • To comply with applicable legal and regulatory requirements.

Application Scope

This Privacy Policy applies to all personal data processed by TurtleCI, including:

  • Business processes and services
  • Information systems and tools
  • Employees, contractors, and third-party providers

The policy covers all data subjects whose personal information is collected, processed, or stored in compliance with relevant data protection regulations such as GDPR (General Data Protection Regulation) and other international data protection laws.

Data Privacy Policy

We do not share your personal data with third parties without your explicit consent. However, if necessary, we may share data for the following purposes:

  • Delivering the contracted services.
  • Processing billing and subscription payments.
  • Temporary processing in transit using secure systems, such as Amazon Web Services (AWS), without permanent storage or retention.

Data transfer may occur to third-party providers for processing services, but we ensure that these third parties comply with applicable data protection regulations.


User Rights

Users have the following rights regarding their personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: You can request corrections to any inaccuracies in your personal data.
  • Deletion: You can request the deletion of your personal data, subject to applicable legal requirements.
  • Restriction: You can request limitations on how your data is processed.
  • Objection: You can object to the processing of your data for specific purposes, such as marketing.
  • Portability: You can request your personal data in a portable format, where applicable.

To exercise these rights or for any privacy-related inquiries, please contact us at admin@turtleci.io.

Additional Suggestions:
  1. Cookie Policy: If you use cookies on your website, it's a good idea to include a section on how cookies are used and how users can manage their cookie preferences.
  2. Data Retention: You may want to add a section that specifies how long you retain personal data and under what circumstances it might be deleted.
  3. Security Measures: It’s a good practice to describe the security measures in place to protect user data, especially in the context of handling sensitive information.
  4. Third-Party Links: If your website contains links to third-party websites, you should clarify that you are not responsible for their privacy practices.

COOKIES POLICY

At TurtleCI, we use cookies and similar technologies to enhance the functionality of our website and provide a better user experience. By using our website, you agree to our use of cookies as described in this policy.

Types of Cookies We Use

1. Session Cookies:
These cookies are temporary and are stored only for the duration of your visit to the TurtleCI website. They are deleted once you close your browser.


2. Permanent Cookies:
These cookies are stored on your device for a specific period or until you manually delete them. They help remember your preferences for future visits to our site.


3. Necessary Cookies:
These cookies are essential for the basic functions of the website, such as enabling you to sign in or navigate the site. Without them, certain features may not be available.


4. Security Cookies:
These cookies provide security features, such as detecting fraud during authentication processes and ensuring that our services remain secure.


5. Performance Cookies:
These cookies collect information about how users interact with the website. This data helps us analyze and improve website functionality, user experience, and performance.


6. Functionality or Preferences Cookies:
These cookies remember your settings, such as language, region, font size, and other preferences, to provide a more personalized browsing experience.


7. Analytics Cookies:
These cookies help us track and analyze user behavior, which allows us to improve our services and understand how users interact with our website.


8. Advertising Cookies:
These cookies are used to display relevant and targeted advertisements to you. They also allow us to measure the effectiveness of our marketing campaigns.

Third-Party Cookies:

In addition to the cookies we use, third-party cookies may be placed on your device by external services. These may come from platforms or services such as social media, analytics tools, or advertising providers. These cookies may track your interactions with our website as well as other websites you visit.


Examples of third-party cookies include:

  • Cookies from social media platforms (e.g., Facebook, Twitter, LinkedIn)
  • Analytics cookies from tools like Google Analytics and Hotjar
  • Advertising cookies from platforms such as Facebook Pixel

Managing Cookies

You can manage or delete cookies at any time by adjusting your browser settings. Most browsers are set to accept cookies automatically, but you can configure your settings to:

  • Block cookies entirely
  • Prompt you to accept cookies before they are stored
  • Delete cookies already stored on your device

Please note that blocking or deleting cookies may affect your experience on the website and limit the functionality of certain features.


Analytics Tools

We use various analytics tools to help us understand user behavior and improve our website. These tools include:

  • Google Analytics: For tracking website traffic and user interactions.
  • Hotjar: To record user sessions and provide heatmaps for better understanding of user behavior.
  • Facebook Pixel: To measure the success of our Facebook advertising campaigns and track website conversions.

These tools help us analyze user interactions and optimize our services to better meet your needs.


Changes to the Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates to this policy will be posted on this page, and the date of the most recent revision will be indicated.

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